SIONICS proudly stands behind every weapon we build for American Law Enforcement Agencies who value Freedom, Self-Reliance and the Duty to Protect. We certify that all our Firearms are Free from Defects in Materials and Workmanship. If any part of your weapon breaks, we will Repair or Replace it, No Questions Asked and at No Cost to You*. Proper maintenance of the Rifle is the responsibility of the user. We believe in you and will always be there to support you, for a Lifetime. There is no fine print, just American Pride and Unwavering Support for your SIONICS Rifle.
*Customer is Responsible for Freight – To and From SWS
SIONICS COMPLETE FIREARMS, UPPER RECEIVERS AND LOWER RECEIVERS WARRANTY
SIONICS Weapon Systems Complete Rifles, Complete Upper Receivers and Complete Lower Receivers are Guaranteed to Run for Life, Period. If you shoot out the barrel, we’ll replace it. If you need replacement parts, we’ll send them to you. If you break your Rifle, we’ll fix it. If your Rifle is taken into evidence after Justifiable Use of Deadly Force, we’ll replace it for you. Let’s break that down for you.
- Who is Covered – Anyone with an unaltered Complete SIONICS Firearm, Upper Receiver or Lower Receiver
- What is Covered – Anything and Everything related to the function of Complete Firearms, Upper Receivers and Lower Receivers
- What is Not Covered
Modifying the internals of the Complete Firearm, Upper Receiver or Lower Receiver.
Using Non-Factory Ammunition (aka Reloads)
Careless Handling, Abuse or Misuse
Rust or Corrosion
Barrel Obstruction
Altering or Modifying existing Parts
Damages caused by failure to perform normal maintenance
Damages due to high velocity, high pressure, reloaded, remanufactured, or other non-standard ammunition
Cosmetic damages
Dimensional alterations caused from Cerakote or Paint (for example the removal of too much material or the addition of too much material altering the tolerance of components)
- How Long is it Covered – Lifetime of the unaltered Complete Firearm, Upper or Lower Receiver
- How will it be Covered – All Deemed Defective Parts will be either Repaired or Replaced by SIONICS staff
SIONICS PARTS WARRANTY (BARRELS, BCGS, LPKS ETC.)
All SIONICS Weapon Systems Parts carry our Guarantee against defects in original materials and workmanship. If any SIONICS product shows evidence of such defects, we will fix, repair, or replace your product with that of an equal value product. SIONICS Weapon Systems does not warranty products or damage caused to our products by the correct or incorrect installation of other manufacturer’s products.
WARRANTY PROCESSING INSTRUCTIONS
Step 1:
Call 520.396.3460 (Monday – Thursday 7:00 – 17:00 MST) and speak with one of our Excellent SIONICS staff to begin the troubleshooting process of your product. If deemed necessary you will then obtain an RMA# (Return Merchandise Authorization) to initiate the warranty claim. Outside of business hours please email us at sales@sionicsweaponsystems.com
Step 2:
Once established that your item should return to SIONICS for further inspection, you will need to ship your defective/non-working item.Return the item to our facility:
Make sure your assigned RMA# is clearly displayed on the outside of all return packages. This is necessary to match each package to the correct warranty claim. In addition please include a document listing your RMA#, Name, Phone Number as well as email address.
ATTN: Warranty Department
SIONICS Weapon Systems
4639 East 1st Street
Tucson, Arizona 85711
Step 3:
Our team here at SIONICS will work quickly to process your claim. Once your item is received, we will inspect and test within one business day. If the item is deemed defective, we will communicate back to you on your claim with the appropriate plan for repair or replacement.